Knowledge Base
A practical help center covering the product, AI visibility concepts, tools, credits, reports, methodology, privacy, and troubleshooting. Use it before your first scan, after reading a report, or when you need to understand what a score or signal means.
Credits & Billing
Credit packs let users top up for scans, audits, Health Checks, and future Workbench tools without forcing every customer into a subscription immediately.
Aitrack.sg uses credits so users can choose the scan depth and AI platform coverage they actually need.
For early users, packs are easier to understand than a fixed subscription. A business can buy credits, run the checks it needs, and decide later whether ongoing monitoring or agency use requires a larger plan.
Choose a smaller pack if you are testing one business or validating the product. Choose a larger pack if you plan to run several businesses, compare sources, or use Health Check.
Agencies and multi-brand operators should estimate based on number of clients, number of sources, and how often they rerun after fixes.
A credit pack is not a guarantee that every source will return perfect evidence. It funds the run. The report still depends on available public evidence, source availability, and the quality of the business's owned assets.
If a run returns limited evidence, the report shows a clear status and retry path.