Knowledge Base
A practical help center covering the product, AI visibility concepts, tools, credits, reports, methodology, privacy, and troubleshooting. Use it before your first scan, after reading a report, or when you need to understand what a score or signal means.
Credits & Billing
The Billing page shows the credit purchase options currently available for the account, together with balance and recent activity.
Open Billing to see available packs, current credit balance, and recent account activity. The page shows whether self-serve purchase is available for the account.
If a purchase option is not available, use the contact path shown on the page for help.
Review the pack price, credit amount, and account receiving the credits before confirming a purchase.
Successful top-ups appear in account activity. Payment or invoice questions can go through the support path.
Billing / Credits is available from the profile menu. Paid tools also show their credit requirement near the run action.
This lets users check both the account balance and the cost of the next assessment before starting.