Knowledge Base
A practical help center covering the product, AI visibility concepts, tools, credits, reports, methodology, privacy, and troubleshooting. Use it before your first scan, after reading a report, or when you need to understand what a score or signal means.
Getting Started
The homepage is the simplest starting point. The deeper scan page is for users who want to choose tools, AI platforms, and deeper assessment paths.
A first-time user should not need to understand models, prompts, AI platforms, credits, or report types before trying the product. The homepage entry is intentionally simple: enter a business name and start a scan.
That first scan is meant to reduce friction. It gives the user a quick answer before asking them to make deeper configuration choices.
The deeper scan page is where the user chooses between Fast Check, Full Audit, and Health Check. It is also where deeper users select AI platforms for tools that support platform selection.
This separation keeps the product easier to understand. New users get a single clear action. Power users get control when they are ready for it.
A run should open the generated report page first, then save a copy into Audits & Reports. History is the archive. The generated report page is the immediate result the user expects after waiting for a scan.
Dashboard and Monitoring are separate layers. They help users revisit the current business state and observe changes over time.