Knowledge Base
A practical help center covering the product, AI visibility concepts, tools, credits, reports, methodology, privacy, and troubleshooting. Use it before your first scan, after reading a report, or when you need to understand what a score or signal means.
History, Privacy & Troubleshooting
Aitrack.sg processes business inputs, AI responses, report content, and account information so users can generate and revisit AI visibility reports.
Typical data includes the account email, company or store names entered by the user, market-informed audit prompts generated from the business context, AI source responses, report summaries, cited URLs, competitors, and credit activity.
Business inputs are used to deliver relevant scans, compare platform answers, and generate useful reports for the selected company.
Ordinary scans do not require website administrator access, Google Business Profile access, Google account access, or third-party platform passwords.
Account details and business inputs are used for the user's reports, dashboards, and history. The product does not publicly publish them.
Users should avoid entering confidential information that should not appear in a report. The product is designed around public business visibility, not private strategy documents.
If a report is exported or shared, review the business name, competitors, cited pages, and action recommendations first.
Retention windows help balance usefulness and data minimization. Recent reports are convenient for review, but expired content should not remain available forever unless the product explicitly offers long-term storage.
For teams and agencies, consistent naming and client separation are important so reports do not get mixed across businesses.