Knowledge Base
A practical help center covering the product, AI visibility concepts, tools, credits, reports, methodology, privacy, and troubleshooting. Use it before your first scan, after reading a report, or when you need to understand what a score or signal means.
Getting Started
Aitrack.sg checks how a Singapore business appears inside AI answers: whether AI understands it, recommends it, cites it, and who appears instead when it is missing.
Aitrack.sg is not checking a classic list of blue-link rankings. It looks at the answer layer where customers now ask ChatGPT, Gemini, Claude, Perplexity, Grok, DeepSeek, Google AI Overview, and similar systems for recommendations.
The key question is simple: when a buyer asks a realistic question in your category, does AI know your business well enough to mention it, recommend it, and support the answer with a source?
A visibility report is only useful if it shows the answer space around the business. If AI skips your brand and recommends a competitor, directory, review site, or aggregator instead, that is evidence of where demand may be leaking.
This is why reports include competitor examples, share of voice, missed prompts, and cited pages. The goal is not to produce a vanity score. The goal is to show what AI trusted enough to surface.
Use the report as a map of what AI can currently understand. If the business is mentioned but not cited, strengthen owned pages. If competitors appear more often, compare the evidence AI used for them. If a source misses the business entirely, look at the tested prompt and the page gap behind it.
The best next step is usually a concrete website or evidence fix: a clearer service page, contact page, menu, FAQ, delivery policy, pricing context, review proof, or location page.