Knowledge Base
A practical help center covering the product, AI visibility concepts, tools, credits, reports, methodology, privacy, and troubleshooting. Use it before your first scan, after reading a report, or when you need to understand what a score or signal means.
Prompts & Fairness
Each test prompt represents a different customer need. Evaluating prompts separately keeps the findings clear, comparable, and easy to act on.
A delivery prompt, a trust prompt, and a service-comparison prompt reveal different parts of the market. Keeping them separate shows where the business is visible and where it is being replaced.
Each prompt therefore has its own result, competitors, citations, and visibility finding.
Prompt-level results make it easier to see whether one customer need performs well while another is weak. A business may be visible for delivery but absent for first-time customer trust.
That distinction matters because the recommended website fix depends on the missed customer need.
If the business misses a delivery prompt, review delivery evidence. If it misses a trust prompt, review credentials, policies, reviews, or proof.
This connection between customer need and page action makes the report more useful than a single overall score.