Knowledge Base
A practical help center covering the product, AI visibility concepts, tools, credits, reports, methodology, privacy, and troubleshooting. Use it before your first scan, after reading a report, or when you need to understand what a score or signal means.
Reports & Metrics
The AI visibility score is a summary of current report evidence. It should help users understand direction, but it should never replace the detailed findings.
The score gives a fast read on how well the business is showing up in the tested AI answer space. It can combine recommendation, citation, competitor pressure, and source observations depending on the report type.
It is useful for baselines, reruns, and Dashboard summaries. If the score improves after page fixes, that may indicate the evidence has become more usable.
The score cannot explain the fix by itself. A business with a decent score may still have weak citations. A business with a low score may have one very clear page gap that can be fixed quickly.
Do not treat the score like a classic SEO rank or a permanent grade. Read it together with prompts, sources, cited pages, and priority actions.
If recommendation is low, inspect the missed prompts and competitor examples. If citation is low, improve owned pages. If competitor pressure is high, study what competitors are being cited for.
The best score improvement usually comes from fixing concrete evidence gaps, not from trying to game the metric.