Knowledge Base
A practical help center covering the product, AI visibility concepts, tools, credits, reports, methodology, privacy, and troubleshooting. Use it before your first scan, after reading a report, or when you need to understand what a score or signal means.
History, Privacy & Troubleshooting
An AI platform may occasionally return a shorter or less complete answer. Aitrack keeps reliable evidence and marks limited results clearly.
AI answers vary in length and evidence depth. Complex businesses, multiple locations, or broad service ranges may also produce less complete responses on some platforms.
That is why a partial result should be read together with evidence from other platforms rather than treated as a complete market view.
The report keeps useful mentions, citations, and competitor evidence when they are clear, while marking the platform as limited when the answer is incomplete.
Recommendations rely on evidence that can be checked instead of filling gaps with low-confidence text.
If a source is incomplete, use it cautiously. Look for other sources that confirmed the same signal. If the cutoff affected a high-value source, rerun later with a narrower source set.
Focus first on findings supported by clear citations, repeated competitor appearances, or consistent observations across platforms.